Shipping and Delivery Policy
At Softrix, we are committed to ensuring that your products reach you in a timely and safe manner. Please review our shipping policy below:
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Order Processing Time
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All orders are processed within 2 working days after receiving the order.
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Please note that orders are not shipped on Sundays or Indian national holidays.
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Shipping Charges
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We offer free shipping across the Republic of India.
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Delivery Timeline
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Shipments are typically delivered within 7-8 working days. However, delays may occur due to courier operational issues, and we appreciate your patience in such cases.
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Shipping Restrictions
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We currently do not ship to APO/FPO/DPO addresses.
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Shipping is limited to locations within India only. We do not ship internationally at this time.
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Shipment Confirmation and Tracking
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Once your order is shipped, you will receive a Shipment Confirmation Email containing your tracking number(s).
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Please allow up to 24 hours for the tracking number to become active.
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Damages and Loss During Shipping
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Softrix is not liable for any products damaged or lost during shipping. In such cases, please contact the shipment carrier directly to file a claim.
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If you received your order in a damaged condition, retain all packaging materials and items and reach out to the shipment carrier immediately.
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For further assistance, feel free to contact us at:
SOFTRIX
54, Bharat Industries, Vasantpura Main Road, 560061 Bengaluru Karnataka, India
Email Id: support@softrix.co.in
Contact Number: +91 9998721637
We value your business and strive to offer the best customer experience possible. Thank you for choosing Softrix!